FAQ
Get to Know Onsite's Business Operations
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Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
Billing Information
Choose the Best Option for Your Budget
Accepted Payment Methods
As an industry-first on-site guide for new build construction sites, Onsite strives to provide the best experience for our clients. We offer competitive pricing and various packages to choose from. Our accepted payment methods include credit/debit cards, PayPal, and bank transfer.
Cancellation Policy
We understand that unexpected situations may arise. If you need to cancel your order, please contact us as soon as possible. Full refunds are available for cancellations made at least 48 hours before the scheduled installation date. Cancellations made after this deadline are subject to a cancellation fee.
Satisfaction Guarantee
Customer satisfaction is our top priority at Onsite. If for any reason you are not satisfied with our services, please contact us within 24 hours of the installation date. We will work with you to resolve the issue and ensure that you are satisfied with the result.